OUR CASE OF SIMONA: Unrealistic goal causes communication to fail
Simona had a clear picture in mind: people visiting beautiful park Boč should appreciate the value of nature, embrace the importance of biodiversity and should not damage nature with their activities. In other words: all visitors should always behave in the right way.
There were many threats to nature: illegal picking of mushrooms, hunting, camping in fragile meadows, motor biking, mountaineering, hunting, et cetera. And there were many people involved: the local community, the municipality, the police, the hunters, the mountaineers, holidaymakers.
Simona communicated about all problems, with all people. The result: everybody felt irritated, nobody listened. And nothing changed besides increased frustrations. The people involved started to blame each other for the damage to biodiversity.